All orders are shipped using DPD, you should expect delivery within 1-2 days following dispatch. 

Enjoy FREE click and collect from our store on the Diamond in Donegal Town, simply choose pickup at checkout to avail of this service.

All orders are shipped at the cost of €5.99.

All orders are shipped using DPD, you should expect delivery within 1-2 days following dispatch. 

All orders are shipped at the cost of €5.99.

All orders are shipped using UPS Priority Service, you should expect delivery in 2 - 4 working days following dispatch.

All orders are shipped at the cost of €19.95 for UPS Priority Service.

* Exchange rate may vary at time of purchase.

We would recommend familiarising yourself with the new tax rules by visiting HMRC.

All orders to the USA are shipped using UPS Priority Service with expected delivery times of 2 - 4 working days from dispatch.

All orders are shipped at a cost of €22 for UPS Priority Service.

We cannot deliver to PO box address - Please provide Street Addresses only.

All orders to Canada are shipped using UPS Priority Service with expected delivery times of 2 - 4 working days from dispatch.

All orders are shipped at a cost of €25 for UPS Priority Service.

We cannot deliver to PO box address - Please provide Street Addresses only.

All orders are shipped using UPS Priority Service with expected delivery times between 2 - 4 working days from dispatch.

All orders are shipped at the cost of €24 for UPS Priority service.

All orders shipped using UPS Priority Service with expected delivery times of 4 - 10 working days.

All orders are shipped at a cost of €26.00 for UPS Priority Service.

* Priority service may not be available for all countries but we will notify you if not.

If you are not fully satisfied with your purchase made online, we will be happy to offer an exchange or refund to the same value as paid on any products that are returned in its original condition within 28 days of receipt. Please note this refund policy is only applicable to online orders placed on hollyandevie.com. 

To arrange a return simply email us at info@hollyandevie.com with your Order number and details of your return.

The cost of postage back to our warehouse is covered by the customer. For international returns, we offer reduced rates with UPS, please speak to our customer service team for advice and costs using this service.

Please ensure your package is adequately insured and include a tracking number as we are not liable for items until they are signed for at our premises. 

Please note that we are unable to accept returns on certain jewellery items (such as earrings) due to Health and Safety policies. Reduced price products may only be exchanged. This does not affect your statutory rights.

Returns are processed within 48 hours of the items being returned.

All our orders are shipped from Co. Donegal, Ireland.

We aim to have your order dispatched to you within 24 - 48 hours of receiving your order Monday - Friday. This excludes weekends and Irish public holidays and busy periods such as Black Friday, Christmas and Sale times.

Extreme weather conditions and outside EU customs security delays are unfortunately outside of our control. 

If your order is urgent or if you have any product queries you can let us know via email info@hollyandevie.com and we will do our best to accommodate your request!

Please ensure that you make yourself aware of any local Custom charges that may apply to your order. 

On the day of dispatch of your order, you will receive a confirmation email that will include a tracking number. You can also enter your tracking number into the required field on the DPD or UPS website.